Product: Cover Valet Hot Tub Cover Clear all filters (4 of 4 reviews match)
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I purchased a new hot tub cover from this company in 0ctober 2016. We drain our hot tub in the summer and noticed water inside the hot tub after a rain storm. I called the company and they said " covers are not made to be waterproof". I told them that my last cover...
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Product
Cover Valet Hot Tub Cover
I didn't like
  • Solution to my problem
#1079146
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Hot Tub Works - Disappointed. Leaks heat. Velcro instead of seam.
I am experiencing a similar problem.Ordered top of the line 6" thick extra dense foam, but with gaps between the panels heat leaks out bad. Thick cover doesn't help if heat leaks out the sides. They also made the cover with Velcro to hold the panels together instead of...
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1.0
Product
Cover Valet Hot Tub Cover
I didn't like
  • Communication
#947512
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After re checking all measurements twice I ordered the top quality cover with all-weather seal options.This was my second cover from them because the previous cover I purchased had worn after 10 years of service. Everything came on time and the order was correct. I am...
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4.7
Somonauk, Illinois
Product
Cover Valet Hot Tub Cover
I liked
  • Cover itself fits well
  • Cover seals well
#896523
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I ordered my cover and cover valet online. Whatever you do, DON'T MAKE MY MISTAKE! It took me several tries to place my order due to questions about what exactly I needed. My hot tub is 84x84 and I had problems with how heavy my previous cover was so I ordered the...
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Anonymous
Anonymous

They refunded my original amount for the lift, however, I'm still stuck with the amount I paid to return it.

1.0
Product
Cover Valet Hot Tub Cover
I liked
  • Cover fits well and cover valet is helpful
I didn't like
  • Confusing online ordering
  • Poor customer service
  • No consideration for special circumstances
#885445
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